IT Support Engineer

UrbanHiring · recruiting for a confidential client

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Pay
₹30,000–55,000 a month
Location
Bilaspur, Chhattisgarh
Work mode
On-site
Job type
Full time
Experience
2–5 yrs
Category
IT

Join our team as an IT Support Engineer where you will provide technical support and troubleshooting for internal systems and applications.

Apply now

About the role

We are seeking a dedicated IT Support Engineer to join our team in Bilaspur. In this role, you will be responsible for providing expert technical support and troubleshooting for our internal systems and applications. Your primary focus will be on ensuring that all IT infrastructure operates smoothly, enabling our staff to perform their duties efficiently.

As an IT Support Engineer, you will engage with users to understand their technical issues and provide timely solutions. You will be tasked with diagnosing hardware and software problems, implementing fixes, and maintaining system performance. Your role will also involve monitoring system health and security, applying updates, and coordinating with vendors for equipment purchases and repairs.

Additionally, you will have the opportunity to contribute to the improvement of IT processes and documentation. Your insights will help shape our IT policies and enhance user experience. Collaboration with other IT team members will be essential, as you work together to tackle complex technical challenges and provide comprehensive support to the organization.

About the Role

This position offers a unique opportunity to grow your skills in a dynamic environment while playing a vital role in our operations. You will be part of a team that values innovation and proactive problem-solving. If you are passionate about technology and helping others, we encourage you to apply for this exciting opportunity.

What you'll do

  • Provide technical support to internal users.
  • Troubleshoot hardware and software issues.
  • Maintain IT systems and applications.
  • Document and track support requests.

What you'll need

  • Bachelor's degree in Computer Science or related field.
  • 2-5 years of experience in IT support.
  • Strong troubleshooting skills.

Skills

Proficiency in Windows and Linux operating systems. Strong knowledge of networking concepts. Excellent communication skills.

Good to have

Experience with ticketing systems. Knowledge of cybersecurity principles.

Benefits

  • Health insurance.
  • Paid time off.
  • Continuous learning opportunities.

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

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Questions about this job

What will my responsibilities entail?
You will assist users with technical issues, maintain systems, and ensure effective IT operations.
Is this position remote?
No, this role requires onsite presence in Bilaspur.
What experience level is required?
We are looking for candidates with 2-5 years of experience in IT support.
What is the salary range?
The salary ranges from INR 30,000 to INR 55,000 monthly.

Listing last updated

IT Support Engineer

₹30,000–55,000 a month

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