IT Support Engineer

UrbanHiring · recruiting for a confidential client

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Listing updated

Pay
₹40,000–70,000 a month
Location
Mangalore, Karnataka
Work mode
Hybrid
Job type
Contract
Experience
2–5 yrs
Category
IT

In hand: about ₹36,000–63,100 a month after PF and income tax (estimate). How it's worked out

Our client is seeking an IT Support Engineer to provide technical assistance to clients and ensure smooth IT operations.

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About the role

Are you an enthusiastic IT Support Engineer looking to make an impact in a forward-thinking company? Our client, a pioneer in innovative technology solutions located in Mangalore, is seeking a passionate professional to enhance our team. In this pivotal role, you will deliver exceptional technical support to our diverse clientele, ensuring their IT infrastructures operate seamlessly and efficiently.

As an IT Support Engineer, you will be responsible for troubleshooting hardware and software issues, providing timely resolutions to technical problems, and ensuring optimal performance of IT systems. You will work closely with our clients to understand their needs, offering solutions that enhance their operational capabilities. Your expertise will help maintain a high level of customer satisfaction while you also contribute to the development of best practices for IT support within our organization.

Collaboration is key in this role, as you will engage with cross-functional teams to implement new technologies and assist in system upgrades. Staying updated with the latest industry trends and advancements will be essential, as it will enable you to provide informed recommendations to clients and improve our service offerings.

About the Role

At our client, we value innovation and creativity. We are committed to providing our employees with opportunities for professional growth and development. Join us and be a part of a dynamic team that is dedicated to making a difference in the tech industry. If you are ready to take your career to the next level and make a significant impact, we would love to hear from you!

What you'll do

  • Provide technical support to clients via phone, email, and in-person.
  • Troubleshoot hardware and software issues.
  • Maintain IT systems and networks.
  • Document support processes and solutions.

What you'll need

  • Bachelor's degree in Computer Science or related field.
  • Experience in IT support or a related role.
  • Strong problem-solving skills.

Skills

Technical troubleshooting Customer service Networking

Good to have

Knowledge of cloud services Familiarity with programming languages

Benefits

  • Flexible working hours.
  • Opportunity to work with cutting-edge technology.
  • Professional development and training.

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

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IT Support Engineer jobs in other cities

Thane Bilaspur Agra Nagpur Bengaluru

Questions about this job

What will my daily tasks involve?
You will assist with troubleshooting, resolving technical issues, and providing support to clients via phone and email.
Is this a remote position?
This is a hybrid role, allowing for flexibility between remote work and on-site support.
What qualifications are required for this role?
A degree in Computer Science or related field, along with relevant experience in IT support.

Listing last updated

IT Support Engineer

₹40,000–70,000 a month

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