IT Support Engineer

UrbanHiring · recruiting for a confidential client

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Pay
₹30,000–50,000 a month
Location
Agra, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
2–4 yrs
Category
IT

Join our team as an IT Support Engineer to provide technical support and ensure system availability for our users.

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About the role

We are looking for a skilled IT Support Engineer to join our dynamic team in Agra. In this role, you will be responsible for providing technical support to our users, ensuring that all IT systems are fully operational and accessible. Your expertise will help us maintain a high level of system availability and user satisfaction.

As an IT Support Engineer, you will troubleshoot various hardware and software issues, assist in the installation and configuration of computer systems, and provide guidance to users on best practices. You will work closely with other IT professionals to resolve complex technical challenges and implement effective solutions. Your role will also involve monitoring system performance and making recommendations for improvements.

We seek an individual with strong problem-solving skills and a customer-focused mindset. You should have a solid understanding of IT support processes and be familiar with common operating systems and applications. Excellent communication skills are essential, as you will be interacting with users at all levels of the organization.

About the Role

This position offers an opportunity to grow your technical skills in a supportive environment. Our client values professional development and provides ongoing training to help you stay current with the latest technologies. If you are passionate about technology and enjoy helping others, we encourage you to apply and become a vital part of our team.

What you'll do

  • Provide technical assistance to users
  • Install and configure software and hardware
  • Maintain and monitor IT systems

What you'll need

  • Bachelor's degree in Computer Science or related field
  • Experience in IT support roles
  • Certifications like CompTIA A+ are a plus

Skills

Technical troubleshooting Customer service skills Familiarity with networking

Good to have

Knowledge of cloud services Experience with ticketing systems

Benefits

  • Health insurance
  • Career advancement opportunities
  • Training and certifications

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

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Questions about this job

What will my main responsibilities be?
You will troubleshoot hardware and software issues, and provide user support.
What is the required experience?
2-4 years in IT support or related field.
Is this position onsite or remote?
This is an onsite role in Agra.
What skills are needed for this position?
Knowledge of Windows and Linux systems is required.

Listing last updated

IT Support Engineer

₹30,000–50,000 a month

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