About the role
Join our client as a Part-Time IT Support Specialist and become an integral part of our innovative team in Vijayawada. We are searching for a dedicated and skilled individual who can provide exceptional remote technical assistance to our diverse clientele. In this role, you will play a crucial part in ensuring that clients' IT systems operate seamlessly, helping them navigate any technical challenges they may face.
This part-time position is ideal for those seeking a work-study balance, allowing you to adapt your working hours to fit your academic commitments. You will gain hands-on experience in the IT sector while working alongside a passionate team that values collaboration and problem-solving. At our client, we believe in fostering a supportive work environment where your contributions matter and your growth is encouraged.
What you'll do
- Provide technical support to clients via phone and email
- Troubleshoot hardware and software issues
- Document support interactions and resolutions
- Assist in maintaining IT inventories
What you'll need
- Bachelor's degree in Information Technology or related field
- Prior experience in technical support
- Strong problem-solving skills
Skills
Good to have
Benefits
- Flexible working hours
- Remote work opportunity
- Training and development programs
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