About the role
Our client is seeking a dedicated Part-Time IT Support Specialist to join our dynamic team in Mumbai. In this flexible remote role, you will play a crucial part in providing technical assistance to our valued clients, ensuring they receive the support they need to maintain optimal system performance. Your expertise will be essential in troubleshooting software and hardware issues, guiding users through step-by-step solutions, and ensuring that all systems are running smoothly.
What you'll do
- Provide technical support to users via phone and email
- Troubleshoot hardware and software issues
- Assist in maintaining IT inventory
- Document user issues and resolutions
What you'll need
- Bachelor’s degree in Computer Science or related field
- Experience in IT support roles
- Certifications such as CompTIA A+ are a plus
Skills
Problem-solving skills
Strong communication abilities
Knowledge of common operating systems
Good to have
Familiarity with network configurations
Customer service experience
Benefits
- Work from home flexibility
- Competitive pay
- Opportunities for skill development
Interested in this role?
It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.
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Questions about this job
What kind of issues will I be solving?
You will troubleshoot hardware and software problems, assist with network issues, and provide user support.
Is this position fully remote?
Yes, this is a remote role, offering flexibility in your work location.
What tools will I need?
A reliable internet connection and a personal computer are essential to perform your tasks.
How do I get started?
Please apply through our job portal with your resume and any relevant certifications.
Listing last updated