About the role
Our client is on the lookout for a dedicated and knowledgeable Part-Time IT Support Specialist to enhance our dynamic team in Thane. In this vital role, you will provide exceptional technical support to our diverse client base, ensuring that their IT issues are resolved swiftly and effectively. Your ability to engage with clients remotely will be crucial in addressing their technical challenges, which will directly contribute to a seamless user experience.
What you'll do
- Provide remote IT support to clients via phone and email
- Troubleshoot hardware and software issues
- Document support interactions and resolutions
- Assist in the setup of new hardware and software
- Educate clients on best practices for IT usage
What you'll need
- Diploma in Information Technology or related field
- 1-3 years of experience in IT support
- Strong problem-solving skills
Skills
Technical troubleshooting skills
Excellent communication skills
Customer service orientation
Good to have
Knowledge of networking concepts
Experience with helpdesk software
Benefits
- Work-life balance with flexible hours
- Access to training and development resources
- Remote work opportunity
Interested in this role?
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Questions about this job
What are the working hours for this role?
The role offers flexible working hours, typically 20 hours per week.
What qualifications do I need?
A diploma in IT or a related field, along with some experience in technical support.
Is this position fully remote?
Yes, this position is fully remote.
What is the pay range for this part-time role?
The salary ranges from INR 20,000 to INR 35,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through UrbanHiring. UrbanHiring is recruiting for this role on behalf of a client employer.
Listing last updated