About the role
Our client is on the lookout for a dedicated and tech-savvy Part-Time IT Support Specialist to join our dynamic team in Rourkela. This pivotal role involves providing exceptional technical support and troubleshooting services to our valued clients within a hybrid work environment. As a vital member of our IT support team, you will play a crucial role in ensuring that our clients' technology needs are met efficiently and effectively.
What you'll do
- Provide first-level technical support to clients.
- Troubleshoot hardware and software issues.
- Document and track support requests.
- Assist in the setup of IT equipment.
What you'll need
- Bachelor's degree in Information Technology or related field.
- 1-3 years of experience in IT support.
- Strong problem-solving skills.
Skills
Strong communication skills.
Technical knowledge of hardware and software.
Ability to work independently.
Good to have
Knowledge of networking concepts.
Experience with ticketing systems.
Benefits
- Flexible work hours.
- Gain experience in IT support.
- Opportunity for full-time employment in the future.
Interested in this role?
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Questions about this job
What are the key responsibilities of the IT Support Specialist?
You will handle technical queries, troubleshoot issues, and assist in software installations and updates.
What qualifications do I need for this role?
A degree in IT or related fields, along with 1-3 years of experience in technical support, is preferred.
Is this role flexible in terms of working hours?
Yes, this is a part-time position with flexible hours suitable for students or professionals.
Listing last updated