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IT Support Engineer Needed
Techwave Solutions
Techwave Solutions is looking for an IT Support Engineer to provide technical support to our clients and ensure their IT systems run smoothly.
Nagpur, Maharashtra
Contract
Hybrid
INR 30,000 - INR 50,000/month
1.0-3.0 yrs experience
Job Description
Techwave Solutions is on the lookout for a dedicated IT Support Engineer to join our dynamic team in Nagpur. In this role, you will be the first line of support for our clients, ensuring their IT systems are operational and efficient. As an IT Support Engineer, you will be responsible for diagnosing and resolving technical issues, providing exceptional customer service, and maintaining a high level of client satisfaction.
Your day-to-day
Key Responsibilities
- Provide technical support for hardware and software issues
- Assist users with troubleshooting and problem resolution
- Maintain documentation of support requests
- Collaborate with IT team on system upgrades
Qualifications
- Bachelor's degree in IT or related field
- 1-3 years of experience in technical support
- Knowledge of Windows and Linux operating systems
Skills
Required
Problem-solving skills
Strong communication skills
Customer service orientation
Good to Have
Experience with ticketing systems
Familiarity with network administration
Benefits & Perks
- Competitive salary
- Flexible work arrangements
- Health insurance
Frequently Asked Questions
LiveWhat types of issues will I be resolving?
You will troubleshoot hardware and software issues, manage user accounts, and assist with network connectivity problems.
What qualifications do I need?
A degree in IT or Computer Science with relevant experience in technical support is required.
Is training provided?
Yes, we provide comprehensive training for our IT support engineers.
Data refreshed in real-time • Sep 2, 2026