IT Support Engineer Needed
Tech Solutions Pvt. Ltd.
Tech Solutions Pvt. Ltd. is looking for an IT Support Engineer to provide technical assistance to our clients. This hybrid role offers a blend of onsite and remote work.
Job Description
Tech Solutions Pvt. Ltd. is seeking a dedicated and skilled IT Support Engineer to join our dynamic team in Nagpur. In this role, you will be responsible for providing exceptional technical assistance to our clients, ensuring their IT systems are running smoothly and efficiently. This hybrid position allows you to work both onsite and remotely, offering flexibility while maintaining a strong support presence.
As an IT Support Engineer, your primary duties will include troubleshooting hardware and software issues, assisting with network configurations, and providing guidance on various IT-related queries. You will also be tasked with maintaining and updating documentation related to technical processes and solutions. Your ability to communicate effectively with clients and understand their needs will be crucial in resolving issues promptly and efficiently.
In addition to your technical
Key Responsibilities
- Provide technical support to clients via phone, email, and chat.
- Diagnose and resolve hardware and software issues.
- Document support requests and solutions.
- Assist in the installation and configuration of IT systems.
- Collaborate with the IT team to improve service delivery.
Qualifications
- Bachelor's degree in computer science or related field.
- 1-3 years of experience in IT support.
- Strong troubleshooting skills.
Skills
Required
Good to Have
Benefits & Perks
- Work from home flexibility.
- Health insurance.
- Training and development opportunities.
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Data refreshed in real-time • Jul 18, 2026