Customer Service Executive
ServiceHub
ServiceHub is looking for a Customer Service Executive to handle customer inquiries and provide support.
Job Description
ServiceHub is actively seeking a dedicated and enthusiastic Customer Service Executive to join our dynamic team in Mumbai. In this pivotal role, you will be the first point of contact for our customers, addressing their inquiries and providing exceptional support. Your primary responsibility will be to ensure customer satisfaction by resolving issues promptly and professionally, thereby contributing to the overall success of our service delivery.
As a Customer Service Executive, you will engage with customers through various channels, including phone, email, and chat. You'll be required to listen attentively to customer concerns, understand their needs, and provide tailored solutions. Your ability to communicate clearly and empathetically will be crucial in building strong relationships with our clients. Additionally, you will be responsible for documenting customer interactions and feedback, which will help us improve our services.
We are looking for candidates who possess strong problem-solving
Key Responsibilities
- Respond to customer queries
- Provide information about products
- Maintain customer records
Qualifications
- High school diploma or equivalent
- Strong communication skills
Skills
Required
Good to Have
Benefits & Perks
- Health insurance
- Performance bonuses
- Career growth opportunities
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Data refreshed in real-time • Sep 2, 2026