Customer Service Executive

UrbanHiring · recruiting for a confidential client

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Pay
₹20,000–35,000 a month
Location
Tirupati, Andhra Pradesh
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Retail

Our client seeks a Customer Service Executive to assist customers and resolve inquiries. The ideal candidate will have strong communication skills and a passion for customer service.

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About the role

Our client is looking for a dedicated Customer Service Executive who is passionate about delivering exceptional service to customers. This role involves engaging with clients to assist them with their inquiries, providing solutions to their issues, and ensuring a positive experience with our client’s services. The ideal candidate will not only possess strong communication skills but also have a genuine enthusiasm for helping others.

As a Customer Service Executive, you will be the first point of contact for customers, addressing their needs and queries effectively. Your responsibilities will include answering phone calls, responding to emails, and managing online inquiries. You will play a crucial role in understanding customer requirements and delivering prompt and accurate information. Your ability to listen actively and empathize with customers will help build trust and rapport, making you an essential part of our client’s team.

In addition to strong communication skills, candidates should have excellent problem-solving abilities and the capacity to work in a fast-paced environment. A keen attention to detail is essential, as you will be responsible for maintaining accurate records of customer interactions. Our client values teamwork and collaboration, and as such, you will work closely with other departments to ensure that customers receive the best possible support.

About the Role

This position offers an opportunity to grow within a supportive environment that encourages professional development. If you are looking to advance your career in customer service and make a meaningful impact, we encourage you to apply for this exciting opportunity in Tirupati.

What you'll do

  • Assist customers with inquiries
  • Manage customer complaints
  • Support sales team

What you'll need

  • High school diploma or equivalent
  • 1-3 years of experience in customer service

Skills

Excellent communication skills Problem-solving abilities Team player

Good to have

Experience with CRM software Multilingual abilities

Benefits

  • Flexible scheduling
  • Discounts on products
  • Opportunities for advancement

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

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Questions about this job

What tasks will I handle?
You will assist customers with inquiries and support sales.
What qualifications are necessary?
Previous experience in customer service is preferred.
How many hours will I work?
This is a part-time position with flexible hours.

Listing last updated

Customer Service Executive

₹20,000–35,000 a month

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