Customer Service Executive

UrbanHiring · recruiting for a confidential client

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Pay
₹20,000–30,000 a month
Location
Tirunelveli, Tamil Nadu
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Retail

Join our retail team as a Customer Service Executive, where you will provide exceptional service to our customers. This onsite position requires a friendly and professional demeanor.

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About the role

As a Customer Service Executive in our retail team, you will play a crucial role in ensuring that our customers receive the highest level of service. This onsite position is ideal for individuals who are passionate about helping others and creating positive shopping experiences. You will be the first point of contact for customers, addressing inquiries, resolving issues, and providing information about products and services.

Your responsibilities will include assisting customers with their purchases, guiding them through the store, and handling transactions efficiently. You will also be responsible for maintaining a clean and organized work environment, ensuring that products are well-displayed and easily accessible. Excellent communication skills are essential, as you will be interacting with a diverse customer base.

In addition to providing outstanding customer service, you will have the opportunity to work closely with your team members, fostering a collaborative and supportive atmosphere. Our client values teamwork and encourages employees to share ideas and contribute to the overall success of the store. We are looking for candidates who are proactive, adaptable, and eager to learn.

About the Role

This role offers the chance to develop your skills in a dynamic retail environment. You will receive comprehensive training and support to help you succeed in your position. If you are looking for a rewarding career in retail where you can grow and make a difference, we encourage you to apply today!

What you'll do

  • Handle customer inquiries and provide assistance
  • Process transactions and manage returns
  • Maintain a clean and organized store environment
  • Collaborate with team members to enhance customer experience

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work well under pressure

Skills

Excellent interpersonal skills Problem-solving abilities Basic computer skills

Good to have

Experience in retail or sales Familiarity with point of sale systems

Benefits

  • Employee discounts
  • Health benefits
  • Opportunities for promotion

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

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Questions about this job

What will my daily tasks include?
You will assist customers with their inquiries, process orders, and handle returns.
Is experience required for this role?
Yes, at least 1 year of experience in customer service is preferred.
What are the working hours?
Standard working hours apply, with weekends included.
Where is the job located?
The position is based in Indiranagar 2nd Stage, Tirunelveli.
How do I apply for this position?
Click "Apply Now" on this page to apply through UrbanHiring. UrbanHiring is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹20,000–30,000 a month

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