Technical Support Engineer
TechCare Solutions
Join our technical support team to provide top-notch support to our clients, troubleshooting and resolving their technical issues.
Job Description
As a Technical Support Engineer at TechCare Solutions in Pune, you will be an essential part of our dedicated support team, ensuring that our clients receive exceptional service and technical assistance. Your primary responsibility will be to troubleshoot and resolve a variety of technical issues, providing timely solutions to maintain client satisfaction and system functionality.
In this role, you will interact with clients to understand their technical problems, guiding them through the troubleshooting process via phone, email, or chat. You will utilize your analytical
Key Responsibilities
- Provide technical support to clients
- Document and track issues
- Collaborate with development teams
Qualifications
- Bachelor's degree in Computer Science or related field
- Familiarity with support ticket systems
Skills
Required
Good to Have
Benefits & Perks
- Health benefits
- Paid training
- Career advancement
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Data refreshed in real-time • Jul 18, 2026