Technical Support Engineer - IT Services in Pune | TechCare Solutions
TechCare Solutions
Join our technical support team to provide top-notch support to our clients, troubleshooting and resolving their technical issues.
Job Description
Join TechCare Solutions as a Technical Support Engineer in Pune, where you will play a vital role in delivering outstanding IT support services to our diverse clientele. In this dynamic position, you will be responsible for diagnosing and resolving a wide range of technical issues, ensuring that our clients experience seamless operational efficiency and satisfaction. Your expertise will be key to maintaining system functionality and enhancing user experience.
As a member of our dedicated support team, you will engage with clients through various communication channels, including phone, email, and chat, to thoroughly understand their technical concerns. By utilizing your strong analytical
Key Responsibilities
- Provide technical support to clients
- Document and track issues
- Collaborate with development teams
Qualifications
- Bachelor's degree in Computer Science or related field
- Familiarity with support ticket systems
Skills
Required
Good to Have
Benefits & Perks
- Health benefits
- Paid training
- Career advancement
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Data refreshed in real-time • Sep 2, 2026