About the role
Our client is seeking a dedicated and skilled Technical Support Engineer to join our dynamic team in Indore. In this part-time hybrid role, you will play a crucial part in delivering exceptional technical support to our clients, ensuring their satisfaction and enhancing their overall experience with our services.
What you'll do
- Provide technical support and troubleshooting for clients.
- Document solutions and maintain a knowledge base.
- Collaborate with the development team to resolve issues.
- Assist in training clients on software and tools.
What you'll need
- Bachelor's degree in IT, Computer Science, or a related field.
- 1-3 years of experience in technical support.
- Strong problem-solving skills.
Skills
Excellent communication skills.
Strong technical knowledge.
Customer service orientation.
Good to have
Familiarity with CRM software.
Basic coding skills.
Benefits
- Flexible work schedule.
- Opportunity to work with cutting-edge technology.
- Professional development programs.
Interested in this role?
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Questions about this job
What will be my primary responsibilities?
You will troubleshoot technical issues, assist customers, and maintain documentation.
Is this role part-time?
Yes, this is a part-time position with flexible hours.
What qualifications do I need?
A degree in IT or Computer Science and some experience in technical support are preferred.
Can I work remotely?
Yes, this role offers a hybrid work model.
What is the salary range for this position?
The salary ranges from INR 25,000 to INR 40,000 per month.
Listing last updated