Technical Support Engineer
Tech Innovations Pvt Ltd
Tech Innovations Pvt Ltd is looking for a Technical Support Engineer to provide exceptional support to our clients. This part-time hybrid role is ideal for individuals with a passion for technology and customer service.
Job Description
Tech Innovations Pvt Ltd, a leading technology solutions provider in Aurangabad, is seeking a dedicated Technical Support Engineer to join our dynamic team. In this part-time hybrid role, you will be the first point of contact for our clients, providing exceptional technical support and ensuring their satisfaction with our products and services.
As a Technical Support Engineer, you will troubleshoot hardware and software issues, guiding clients through problem-solving processes and offering solutions tailored to their needs. Your ability to communicate complex technical concepts in a clear and concise manner will be essential in helping clients understand and resolve their issues efficiently. You will also assist in the documentation of technical processes and contribute to knowledge base articles to enhance our support resources.
The ideal candidate will possess a strong understanding of computer systems, networks, and software applications, along with excellent customer service
Key Responsibilities
- Provide technical support to clients via phone and email
- Troubleshoot hardware and software issues
- Document support interactions and solutions
- Collaborate with IT teams to resolve complex issues
Qualifications
- Bachelor's degree in Computer Science or related field
- 1-3 years of experience in technical support
- Familiarity with IT troubleshooting tools
Skills
Required
Good to Have
Benefits & Perks
- Flexible working hours
- Work-from-home options
- Professional growth opportunities
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Data refreshed in real-time • Sep 2, 2026