Technical Support Associate
SupportTech Solutions
As a Technical Support Associate, you will provide assistance to customers facing technical issues with our products.
Job Description
As a Technical Support Associate at SupportTech Solutions in Bengaluru, you will play a crucial role in ensuring customer satisfaction by providing expert assistance to clients experiencing technical issues with our innovative products. Your primary responsibility will be to troubleshoot and resolve customer inquiries efficiently, delivering solutions that enhance the user experience.
In this role, you will interact directly with customers through various channels, including phone, email, and live chat. You will need to possess strong communication
Key Responsibilities
- Resolve customer inquiries
- Document and escalate issues
- Provide product training
Qualifications
- Bachelor's degree in IT or related field
- 1+ years of experience in technical support
Skills
Required
Good to Have
Benefits & Perks
- Health insurance
- Performance bonuses
- Career development
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Data refreshed in real-time • Jul 18, 2026