Technical Support Associate

UrbanHiring · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹35,000–50,000 a month
Location
Mumbai, Maharashtra
Work mode
Hybrid
Job type
Full time
Experience
Up to 2 yrs
Category
IT

In hand: about ₹31,400–45,000 a month after PF and income tax (estimate). How it's worked out

Join us as a Technical Support Associate to assist customers with technical issues and inquiries.

Apply now
Report this job

About the role

Our client is seeking a dedicated and skilled Technical Support Associate to join our dynamic team in Mumbai. In this role, you will be the first point of contact for our customers, providing exceptional support and guidance for a variety of technical issues and inquiries. Your expertise will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience with our products.

As a Technical Support Associate, you will handle a wide range of technical problems, from diagnosing software malfunctions to troubleshooting hardware issues. You will communicate with customers via phone, email, and chat, ensuring that their concerns are addressed promptly and effectively. Your ability to explain complex technical concepts in a clear and friendly manner will be essential in helping customers navigate their challenges.

About the Role

In this position, you will be responsible for accurately documenting customer interactions and technical issues in our support system. Collaborating with other team members and departments will be vital to resolve customer concerns efficiently. You will also have opportunities to contribute to training materials and assist in improving support processes. We value proactive individuals who can anticipate customer needs and provide solutions that exceed expectations.

What you'll do

  • Provide technical assistance
  • Resolve customer queries
  • Document support interactions

What you'll need

  • Bachelor's degree in IT or related field
  • Good communication skills

Skills

Problem-solving Technical knowledge

Good to have

Customer service experience

Benefits

  • Health insurance
  • Work-life balance

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

Apply now

Technical Support Associate jobs in other cities

Bhubaneswar Rourkela Aurangabad Bengaluru

Questions about this job

What is the Technical Support Associate role?
The Technical Support Associate position is a Full Time (Hybrid) role based in Mumbai. Experience: Up to 2 yrs. Key skills needed include Problem-solving, Technical knowledge. UrbanHiring is recruiting for this role on behalf of a client employer — apply directly on this page.
What is the salary for the Technical Support Associate position?
The Technical Support Associate position offers a salary of INR 35,000 - INR 50,000/month. Additional benefits include Health insurance, Work-life balance.
How do I apply for the Technical Support Associate job?
You can apply for the Technical Support Associate position directly through UrbanHiring. Click the "Apply Now" button on this page, fill in your details and upload your resume. This listing is open until Nov 4, 2026.
How many jobs are currently available in Mumbai?
There are currently 370 active job openings in Mumbai on UrbanHiring. Popular categories include Marketing (115), IT (95), Finance (44), Healthcare (42). Browse all jobs in Mumbai to find more opportunities.
How many IT jobs are available right now?
There are currently 1497 active IT job openings listed on UrbanHiring. Top hiring locations for IT roles include Bengaluru (179), Bhubaneswar (156), Hyderabad (116), Mumbai (95). Explore all IT jobs to find your ideal role.
Are there IT jobs available in Mumbai?
There are 95 active IT job openings in Mumbai on UrbanHiring. View all IT jobs in Mumbai to apply today.

Listing last updated

Technical Support Associate

₹35,000–50,000 a month

Apply