About the role
Our client is on the lookout for a compassionate and dedicated Part-Time Customer Support Executive to join our team in Tirunelveli. In this role, you will play a crucial part in assisting our clients within the healthcare sector, ensuring they receive the support and guidance they need.
What you'll do
- Respond to customer inquiries via phone and email.
- Provide information about healthcare services.
- Document customer interactions in the system.
- Assist in resolving customer issues and complaints.
- Work collaboratively with the healthcare team to improve services.
What you'll need
- High school diploma or equivalent.
- 1-3 years of experience in customer service.
- Strong communication and interpersonal skills.
Skills
Excellent communication skills.
Empathy and active listening.
Problem-solving abilities.
Good to have
Familiarity with healthcare terminology.
Benefits
- Flexible work schedule.
- Opportunity to make a positive impact in healthcare.
- Training and development opportunities.
Interested in this role?
It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.
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Questions about this job
What are the working hours for this part-time role?
You will work 20 hours a week, with flexible scheduling.
What kind of training will I receive?
Comprehensive training on our services and customer service protocols will be provided.
Is experience in healthcare necessary?
While experience is preferred, it is not mandatory as we provide training.
What tools will I need to perform this job?
You will need a computer and reliable internet access for remote work.
What are the main responsibilities of this role?
You will assist clients with inquiries, provide information, and resolve issues.
Listing last updated