Part-Time Customer Support Executive

UrbanHiring · recruiting for a confidential client

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Pay
₹12,000–25,000 a month
Location
Rajkot, Gujarat
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Retail

Our client is looking for a Part-Time Customer Support Executive to assist customers with inquiries and support requests. You will be the frontline of our customer service team.

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About the role

Our client is seeking a dedicated Part-Time Customer Support Executive to join their dynamic team in Rajkot. In this role, you will be the frontline representative for customers, addressing inquiries and providing support to ensure a seamless customer experience. Your communication skills will be vital as you engage with customers through various channels, including phone, email, and chat.

As a Part-Time Customer Support Executive, you will handle customer queries, troubleshoot issues, and provide timely solutions. Your ability to empathize with customers and understand their needs will help in building strong relationships and enhancing customer satisfaction. You will also be responsible for documenting customer interactions and providing feedback to the management team to improve service quality.

This position offers flexible working hours, making it ideal for students or anyone looking to supplement their income. Our client values their employees and is committed to providing a supportive work environment. You will receive comprehensive training to equip you with the necessary knowledge and skills to excel in your role.

About the Role

If you are passionate about helping others and have excellent communication skills, we encourage you to apply for this exciting opportunity. Join our client and contribute to delivering exceptional customer service while growing your career in a reputable organization.

What you'll do

  • Handle customer inquiries and support requests
  • Resolve customer issues
  • Provide accurate product information

What you'll need

  • High school diploma
  • 1-3 years of experience in customer service
  • Strong communication skills

Skills

Excellent verbal communication Problem-solving skills Ability to work under pressure

Good to have

Experience with CRM software Multilingual skills

Benefits

  • Flexible working hours
  • Employee discounts
  • Opportunity for career advancement

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

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Questions about this job

What are the primary duties of this role?
You will handle customer inquiries, resolve issues, and provide product information.
What qualifications do I need?
A background in customer service or retail is preferred.
Will I be working remotely or onsite?
This is an onsite role in Jaswant Nagar, Rajkot.

Listing last updated

Part-Time Customer Support Executive

₹12,000–25,000 a month

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