IT Support Technician
Tech Solutions Pvt. Ltd.
We are looking for an IT Support Technician to provide technical assistance and support to our internal teams and clients. You will ensure smooth operation and resolve issues efficiently.
Job Description
As an IT Support Technician at Tech Solutions Pvt. Ltd. in Mumbai, you will play a crucial role in providing technical assistance and support to our internal teams and clients. Your primary responsibility will be to ensure the smooth operation of all IT systems and promptly resolve any issues that may arise. This role is essential for maintaining high levels of customer satisfaction and operational efficiency.
You will be responsible for troubleshooting hardware and software problems, assisting users with technical queries, and providing support for various applications and systems. Your expertise will be pivotal in implementing solutions that optimize our IT infrastructure, allowing team members to focus on their core tasks without disruption. Additionally, you will document all support interactions and maintain accurate records of issues and resolutions.
To succeed in this role, you should have strong analytical
Key Responsibilities
- Provide technical support via phone, email, and chat
- Diagnose and resolve hardware/software issues
- Assist with system upgrades and installations
Qualifications
- Diploma or degree in IT or related field
- Good communication skills
- Experience with troubleshooting
Skills
Required
Good to Have
Benefits & Perks
- Flexible working hours
- Work from home options
- Professional development programs
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Data refreshed in real-time • Jul 18, 2026