About the role
Join our client as an IT Support Technician in Ahmednagar, where you will play a crucial role in providing comprehensive technical support to our diverse clientele. In this dynamic position, you will be responsible for troubleshooting hardware and software issues, guiding users through step-by-step solutions, and ensuring that all technical problems are resolved efficiently. Your expertise will be instrumental in maintaining high customer satisfaction and fostering strong relationships with clients.
What you'll do
- Provide technical support to clients through various channels.
- Diagnose and resolve hardware and software issues.
- Maintain records of client interactions and support provided.
- Collaborate with team members to enhance service quality.
What you'll need
- Bachelor's degree in Information Technology or related field.
- 1-3 years of experience in IT support.
- CompTIA A+ or similar certification is a plus.
Skills
Strong problem-solving abilities.
Excellent communication skills.
Familiarity with Windows and networking.
Good to have
Experience with remote support tools.
Knowledge of Linux systems.
Benefits
- Health insurance coverage.
- Professional development opportunities.
- Flexible working hours.
Interested in this role?
It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.
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Questions about this job
What are the primary responsibilities of the IT Support Technician?
You will troubleshoot hardware and software issues, assist clients via phone or email, and maintain documentation.
Is experience with specific software required?
Proficiency in Windows and basic networking is essential.
What qualifications are you looking for?
A degree in IT or a related field is preferred, along with relevant certifications.
Are there opportunities for growth?
Yes, we offer training programs and potential for advancement within the company.
What is the work schedule like?
The position is full-time, typically Monday to Friday, with occasional weekend support.
Listing last updated