About the role
Our client is seeking a dedicated and skilled Full-Time IT Support Executive to join our dynamic team in Bhubaneswar. In this role, you will be responsible for providing exceptional technical support and solutions to our clients, ensuring the seamless operation of IT systems and infrastructure. Your expertise will be crucial in troubleshooting issues, resolving technical problems, and maintaining the overall health of our IT environment.
As an IT Support Executive, you will engage directly with clients to understand their technical challenges and provide timely solutions.
What you'll do
- Provide technical assistance and support.
- Troubleshoot hardware and software issues.
- Assist in the setup and maintenance of IT systems.
What you'll need
- Bachelor's degree in Information Technology or related field.
- 1-3 years of experience in IT support.
- Familiarity with Windows and Linux systems.
Skills
Excellent problem-solving skills.
Good communication and interpersonal skills.
Ability to work in a fast-paced environment.
Good to have
Experience with network configurations.
Knowledge of ITIL practices.
Benefits
- Competitive salary and performance bonuses.
- Health and wellness benefits.
- Opportunities for professional growth and training.
Interested in this role?
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Questions about this job
What are the primary responsibilities of this role?
You will handle technical support requests, troubleshoot hardware and software issues, and assist with IT installations.
Is this a remote position?
This role is hybrid, with both onsite and remote work options.
What qualifications do I need?
Candidates should have a degree in IT or Computer Science and experience in technical support.
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