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Customer Service Associate
Support Solutions Pvt Ltd
Join our team at Support Solutions Pvt Ltd as a Customer Service Associate. This part-time hybrid role involves assisting customers and providing excellent service.
Lucknow, Uttar Pradesh
Part time
Hybrid
INR 20,000 - INR 30,000/month
1.0-3.0 yrs experience
Job Description
Support Solutions Pvt Ltd is seeking dedicated and enthusiastic individuals to join our team as Customer Service Associates in Lucknow. This part-time hybrid role is designed for those who are passionate about delivering exceptional customer service and want to make a positive impact on our clients' experiences. You will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring their satisfaction.
As a Customer Service Associate, your primary
Key Responsibilities
- Respond to customer inquiries via phone and email
- Resolve customer complaints with empathy
- Provide accurate product information
- Maintain customer records and feedback
- Collaborate with team members to improve service quality
Qualifications
- High school diploma or equivalent
- 1-3 years of experience in customer service
- Strong interpersonal skills
Skills
Required
Excellent communication skills
Problem-solving abilities
Customer-centric attitude
Good to Have
Familiarity with CRM software
Multilingual skills
Benefits & Perks
- Flexible scheduling
- Performance incentives
- Friendly work environment
Frequently Asked Questions
LiveWhat are the primary duties of this role?
You will handle customer inquiries, resolve issues, and provide product information.
What qualifications are necessary?
A high school diploma and prior customer service experience are recommended.
Is training provided for this role?
Yes, comprehensive training will be provided to all new hires.
What are the working hours?
Flexible hours are available, including evenings and weekends.
Can I work from home?
Yes, this position allows for a hybrid work schedule.
Data refreshed in real-time • Aug 10, 2026