Customer Service Associate

UrbanHiring · recruiting for a confidential client

Posted · Apply by

Pay
₹12,000–25,000 a month
Location
Rajkot, Gujarat
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Retail

Our client is seeking a Customer Service Associate to join their team. You will assist customers with inquiries and ensure a positive shopping experience.

Apply now

About the role

Our client is seeking a dedicated and enthusiastic Customer Service Associate to join their team in Rajkot. In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring a positive shopping experience. Your ability to communicate effectively and empathize with customers will be key in providing exceptional service.

As a Customer Service Associate, you will handle a variety of customer interactions, including answering questions about products, processing orders, and addressing any concerns that may arise during the shopping process. You will collaborate closely with other team members to ensure that customer satisfaction is prioritized, and feedback is relayed to improve service delivery.

Our client values employees who are proactive and possess a problem-solving mindset. You will have the opportunity to develop your skills in a supportive environment, with training provided to help you succeed in your role. Additionally, you will be part of a dynamic team that encourages collaboration and continuous improvement.

About the Role

This position offers a chance to grow within a reputable company that prioritizes customer satisfaction. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply. Join our client’s team and take the next step in your career as a Customer Service Associate in Rajkot.

What you'll do

  • Assist customers with inquiries
  • Provide product information
  • Resolve customer issues

What you'll need

  • Positive attitude
  • Basic communication skills

Skills

Customer service skills Communication skills Problem-solving

Good to have

Experience in retail Knowledge of POS systems

Benefits

  • Flexible hours
  • Employee discounts
  • Training and development

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

Apply now

Customer Service Associate jobs in other cities

Questions about this job

What will my daily tasks involve?
You will handle customer inquiries, assist with product information, and resolve issues.
What qualifications are needed for this position?
No specific qualifications are required; a positive attitude is essential.
What are the working hours for this part-time role?
The role requires approximately 20 hours per week, with flexible scheduling.
Is training provided for this role?
Yes, comprehensive training will be provided to all new associates.

Listing last updated

Customer Service Associate

₹12,000–25,000 a month

Apply