Software Support Specialist

Tech Solutions Pvt. Ltd.

Provide exceptional support to clients using our software solutions. Ideal for tech-savvy individuals with excellent communication skills.

Delhi, Delhi

Full time Remote

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INR 30,000 - INR 50,000/month 1.0-3.0 yrs experience

Job Description

As a Software Support Specialist at Tech Solutions Pvt. Ltd., based in the vibrant city of Delhi, you will play a critical role in ensuring our clients receive exceptional support for our innovative software solutions. Your primary responsibility will be to assist users in navigating and utilizing our products effectively, helping them to resolve any issues that may arise. This role is perfect for tech-savvy individuals who possess strong problem-solving abilities and have a knack for clear communication.

In this position, you will be the first point of contact for our clients, providing timely responses to inquiries via phone, email, and chat. You will troubleshoot software problems, guide users through step-by-step solutions, and escalate unresolved issues to the development team when necessary. Your expertise will not only help clients maximize their use of our software but also contribute to the continuous improvement of our products based on user feedback.

We are looking for candidates who are not only technically proficient but also passionate about customer service. A strong understanding of software applications and a desire to assist others is essential. A background in IT support or a related field is preferred, along with excellent verbal and written communication

Key Responsibilities

Assist clients with software issues
Provide training and support
Document support processes

Qualifications

Bachelor's degree in IT or related field

Skills

Required

Customer service Technical troubleshooting Communication

Good to Have

Software development knowledge Project management

Benefits & Perks

Work from home
Performance bonuses
Training programs

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Frequently Asked Questions

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What is the Software Support Specialist role at Tech Solutions Pvt. Ltd.?

The Software Support Specialist position at Tech Solutions Pvt. Ltd. is a Full Time (Remote) role based in Delhi. It requires 1.0-3.0 years of experience. Key skills needed include Customer service, Technical troubleshooting, Communication. Apply directly on UrbanHiring to get started.

What is the salary for the Software Support Specialist position at Tech Solutions Pvt. Ltd.?

The Software Support Specialist position at Tech Solutions Pvt. Ltd. offers a salary of INR 30,000 - INR 50,000/month. Additional benefits include Work from home, Performance bonuses, Training programs.

How do I apply for the Software Support Specialist job at Tech Solutions Pvt. Ltd.?

You can apply for the Software Support Specialist position at Tech Solutions Pvt. Ltd. directly through UrbanHiring. Click the "Apply Now" button on this page, fill in your details and upload your resume. This listing is open until Sep 08, 2026, so don't wait too long!

How many jobs are currently available in Delhi?

There are currently 178 active job openings in Delhi on UrbanHiring. Popular categories include Marketing (78), IT Services (28), Data Analytics (15), IT (14). Browse all jobs in Delhi to find more opportunities.

How many IT Services jobs are available right now?

There are currently 158 active IT Services job openings listed on UrbanHiring. Top hiring locations for IT Services roles include Hyderabad (40), Mumbai (30), Delhi (28), Bengaluru (25). Explore all IT Services jobs to find your ideal role.

Are there IT Services jobs available in Delhi?

There are 28 active IT Services job openings specifically in Delhi on UrbanHiring. Top employers hiring for IT Services in Delhi include People First Solutions (2), Support Tech Solutions (1), Support Solutions Pvt Ltd (1). View all IT Services jobs in Delhi to apply today.

Data refreshed in real-time • Sep 2, 2026