Senior IT Support Specialist
Tech Innovators Pvt Ltd
Tech Innovators Pvt Ltd is looking for a Senior IT Support Specialist to lead our support team and ensure our technology infrastructure runs smoothly. If you have extensive experience in IT support, we want to hear from you.
Job Description
At Tech Innovators Pvt Ltd, we are on the lookout for a dedicated and experienced Senior IT Support Specialist to join our dynamic team in Ludhiana. This pivotal role involves not only leading our support team but also ensuring that our technology infrastructure operates seamlessly. As a Senior IT Support Specialist, your extensive expertise in IT support will be crucial in resolving technical issues, optimizing system performance, and enhancing user satisfaction.
In this role, you will be responsible for troubleshooting a wide range of hardware and software issues, providing hands-on support to our users, and implementing solutions that improve our IT processes. You will also play a key role in training junior staff, sharing your knowledge, and fostering a collaborative environment. Your ability to communicate technical information effectively will be essential in guiding team members and users alike.
We are looking for someone who is proactive, detail-oriented, and possesses strong problem-solving
Key Responsibilities
- Lead and mentor the IT support team
- Manage IT projects and ensure timely delivery
- Troubleshoot and resolve complex IT issues
- Develop IT policies and procedures
Qualifications
- Bachelor's degree in Computer Science or related field
- 5+ years of experience in IT support
- IT certifications (e.g., CompTIA, Microsoft) preferred
Skills
Required
Good to Have
Benefits & Perks
- Competitive salary
- Health insurance and retirement benefits
- Professional development opportunities
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Data refreshed in real-time • Sep 2, 2026