UR
Remote IT Support Technician
UrbanHiring · recruiting for a confidential client
Our client is hiring a Remote IT Support Technician to provide technical assistance and support to our clients. This is a contract position with flexible hours.
Hyderabad, Telangana
Contract
Remote
INR 25,000 - INR 40,000/month
1.0-3.0 yrs experience
Job Description
Our client is seeking a dedicated Remote IT Support Technician to join our dynamic team in Hyderabad. In this role, you will be responsible for providing technical assistance and support to our clients, ensuring their IT systems run smoothly and efficiently. This position offers the flexibility of remote work, allowing you to manage your schedule while delivering exceptional service.
Key Responsibilities
- Provide technical support to clients via phone and email
- Troubleshoot software and hardware issues
- Document support interactions and resolutions
- Assist in IT infrastructure maintenance
Qualifications
- Diploma or degree in IT or related field
- Strong problem-solving skills
- Excellent communication abilities
Skills
Required
Technical troubleshooting skills
Customer service skills
Basic networking knowledge
Good to Have
Experience with remote support tools
Certifications such as CompTIA A+
Benefits & Perks
- Flexible working hours
- Remote work environment
- Training and development resources
Frequently Asked Questions
LiveWhat are my main responsibilities?
You will troubleshoot technical issues, provide support via phone and chat, and maintain documentation.
Is this role fully remote?
Yes, this position is entirely remote.
What qualifications do I need?
A background in IT support or related field is required.
Listing last updated