Remote Customer Success Manager

UrbanHiring · recruiting for a confidential client

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Listing updated

Pay
₹50,000–90,000 a month
Location
Hyderabad, Telangana
Work mode
Remote
Job type
Contract
Experience
3–5 yrs
Category
IT

In hand: about ₹45,000–81,200 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Remote Customer Success Manager to enhance customer satisfaction and retention in their IT solutions.

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About the role

As a Customer Success Manager, you will engage with clients to understand their needs and ensure they are getting the most value from the services provided. Your role will involve onboarding new customers, providing training, and addressing any issues that arise. This contract position is perfect for individuals with a strong background in customer service and a passion for technology. You will work from home and collaborate with a dedicated team.

What you'll do

  • Engage with clients
  • Onboard new customers
  • Provide training and support
  • Address customer issues

What you'll need

  • Bachelor's degree in a relevant field
  • 3-5 years of customer success experience
  • Strong interpersonal skills

Skills

Excellent communication skills Problem-solving abilities Proficiency in CRM software

Good to have

Knowledge of IT solutions Project management skills

Benefits

  • Work from home
  • Flexible schedule
  • Collaborative team environment

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

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Questions about this job

What does a Customer Success Manager do?
You will manage client relationships, onboarding, and provide ongoing support.
Is this position remote?
Yes, this is a fully remote role.
What qualifications are required?
You should have 3-5 years of experience in customer success or account management.
What is the pay range?
The monthly salary ranges from INR 50,000 to INR 90,000.
How do I apply?
Click "Apply Now" on this page to apply through UrbanHiring. UrbanHiring is recruiting for this role on behalf of a client employer.

Listing last updated

Remote Customer Success Manager

₹50,000–90,000 a month

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