About the role
Our client is seeking a dedicated and compassionate Remote Healthcare Support Specialist to join our team in Kochi. In this pivotal role, you will be the first point of contact for patients seeking assistance with their healthcare needs. Your primary responsibility will be to guide patients through their healthcare journey, ensuring they receive the support and information necessary to make informed decisions about their health.
What you'll do
- Provide support to patients through phone and email
- Schedule and manage patient appointments
- Assist in insurance verification and claims processing
- Maintain accurate patient records and documentation
What you'll need
- Degree in healthcare administration or related field
- Excellent verbal and written communication skills
- Proficiency in using healthcare management software
Skills
Good to have
Benefits
- Flexible work hours
- Health insurance coverage
- Professional development opportunities
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