About the role
As a Part-Time Technical Support Specialist, you will be the first point of contact for users experiencing technical difficulties. Your responsibilities will include troubleshooting software and hardware issues, guiding users through problem-solving steps, and escalating complex issues to senior staff. This role is perfect for individuals who enjoy helping others and have a basic understanding of IT. Our client offers a friendly work environment and flexible hours suited for students or part-time workers.
What you'll do
- Assist users with technical issues
- Troubleshoot software and hardware problems
- Guide users through resolution steps
- Escalate unresolved issues to senior support staff
What you'll need
- Basic knowledge of computer systems and software
- Good communication skills
- Customer service experience is a plus
Skills
Basic technical support skills
Effective communication
Problem-solving abilities
Good to have
Familiarity with common software applications
Experience in customer service
Benefits
- Flexible working hours
- Opportunity to gain experience in IT support
- Friendly work environment
Interested in this role?
It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.
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Questions about this job
What will my daily tasks involve?
You will troubleshoot technical issues and assist users via phone or chat.
Is this role part-time or full-time?
This is a part-time position.
What qualifications do I need?
No prior experience is necessary, but a basic understanding of IT is preferred.
What is the salary for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.
How do I apply?
Click "Apply Now" on this page to apply through UrbanHiring. UrbanHiring is recruiting for this role on behalf of a client employer.
Listing last updated