About the role

Our client is looking for a dedicated Part-Time Technical Support Specialist to join their team in Indore. In this role, you will be the first point of contact for users experiencing technical difficulties. Your primary responsibility will be to provide timely and effective solutions to a variety of technical issues via chat, email, and phone support.

The ideal candidate will possess strong problem-solving skills and the ability to communicate technical concepts in a clear and concise manner. You will be responsible for diagnosing issues related to software, hardware, and network connectivity, guiding users through troubleshooting steps, and ensuring a high level of customer satisfaction. As a Part-Time Technical Support Specialist, you will also document user interactions and solutions in the company’s support system, contributing to a knowledge base that enhances future support efforts.

To succeed in this position, you should have a basic understanding of computer systems, networks, and troubleshooting methodologies. Previous experience in a technical support role is advantageous, but our client is willing to train the right candidate who shows a willingness to learn. Flexibility in working hours is essential, as you may be required to assist users during evenings or weekends.

About the Role

This is a fantastic opportunity for individuals who are passionate about technology and helping others. If you are looking to grow your career in IT support while working part-time, we encourage you to apply and be part of a dynamic team dedicated to providing exceptional user support.

What you'll do

Provide technical support to users.

Troubleshoot software and hardware issues.

Document and track support requests.

What you'll need

Bachelor's degree in Information Technology or related field.

1-3 years of experience in technical support.

Strong problem-solving skills.

Skills

Strong communication skills. Ability to work independently. Familiarity with remote support tools.

Good to have

Experience with cloud services. Knowledge of networking concepts.

Benefits

Flexible scheduling.

Work from home options.

Professional development opportunities.

Questions about this job

What kind of issues will I be handling?

You will assist with software installations, troubleshooting connectivity issues, and providing user support.

What qualifications are required?

A degree in IT or related field, along with basic technical support experience.

Is this position part-time or full-time?

This is a part-time position with flexible hours.

What is the salary for this role?

The salary ranges from INR 20,000 to INR 30,000 per month.

Listing last updated 28 Sep 2026