About the role
Our client, a renowned technology solutions provider based in Navi Mumbai, is on the lookout for a skilled IT Support Specialist to enhance our vibrant team. This pivotal role requires delivering exceptional technical support to our employees, ensuring their IT concerns are addressed promptly and effectively.
As an IT Support Specialist, you will engage directly with team members, guiding them through network connectivity challenges and other technical obstacles. Your expertise in troubleshooting hardware and software issues will be instrumental in maintaining operational efficiency. You will assist with setting up new equipment, managing software installations, and providing training on various IT tools and applications.
We are seeking an individual with a strong foundation in IT support and a commitment to outstanding customer service.
What you'll do
- Provide technical support to employees
- Troubleshoot hardware and software issues
- Assist with IT onboarding for new employees
- Maintain IT inventory and documentation
- Coordinate with external vendors for equipment repairs
What you'll need
- Bachelor's degree in computer science or related field
- 2-4 years of experience in IT support
- Strong problem-solving skills
Skills
Good to have
Benefits
- Health insurance coverage
- Flexible working hours
- Professional development opportunities
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