About the role
Our client is thrilled to announce an opening for an IT Support Specialist in the vibrant city of Chennai. This pivotal role requires a dedicated individual who will become an essential member of our dynamic team, focused on providing top-notch technical support to both our staff and clients. Your expertise will ensure that all IT systems are running smoothly and efficiently, significantly contributing to our operational success.
As an IT Support Specialist, you will be responsible for troubleshooting hardware and software issues, managing user accounts, and assisting with network connectivity problems. You will work closely with our team to implement new technologies and improve existing systems.
What you'll do
- Provide technical support to employees and clients
- Troubleshoot hardware and software issues
- Maintain and upgrade IT systems
- Assist in IT projects and implementations
- Document technical processes and user guides
What you'll need
- Bachelor's degree in Computer Science or related field
- 3-6 years of experience in IT support
- Strong problem-solving and communication skills
Skills
Good to have
Benefits
- Health insurance and wellness programs
- Opportunities for career advancement
- Work-life balance initiatives
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