About the role

Our client is seeking a compassionate Healthcare Support Specialist to assist in providing exceptional patient care remotely. This part-time role is ideal for individuals looking to start their career in healthcare support while making a meaningful impact. As a Healthcare Support Specialist, you will be an integral part of a dedicated team focused on enhancing patient experiences and outcomes.

Your primary responsibilities will include managing patient inquiries, coordinating care, and providing support to both patients and healthcare professionals. You will be responsible for ensuring that patients receive timely and accurate information about their care options, scheduling appointments, and following up on care plans. Strong communication skills are essential, as you will interact with a diverse range of individuals and must convey information clearly and empathetically.

In this role, you will also assist in the documentation of patient interactions and maintain accurate records to support healthcare providers. Your attention to detail will help ensure that all patient information is handled with the utmost confidentiality and compliance with regulations. Our client values individuals who are proactive, organized, and possess a strong desire to help others.

This position offers flexible hours, making it an excellent opportunity for those balancing other commitments. If you are passionate about making a difference in the healthcare field and are eager to learn and grow in a supportive environment, we encourage you to apply for this rewarding position.

What you'll do

Assist patients with inquiries and appointment scheduling.

Maintain and update patient records accurately.

Support healthcare professionals with administrative tasks.

Provide exceptional customer service to patients.

What you'll need

High school diploma or equivalent.

Strong interpersonal skills and empathy.

Basic computer skills and familiarity with office software.

Skills

Excellent communication skills. Ability to work independently. Strong organizational skills.

Good to have

Familiarity with medical terminology. Experience in customer service.

Benefits

Flexible working hours.

Work from home opportunities.

Access to professional development resources.

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Questions about this job

What are the key duties of a Healthcare Support Specialist?

You will assist with patient inquiries, manage patient records, and support healthcare providers in administrative tasks.

Is prior experience required?

No prior experience is necessary, but a background in healthcare or customer service is beneficial.

What are the working hours?

Working hours are flexible and can be arranged to suit your schedule.

Will training be provided?

Yes, comprehensive training will be provided to help you succeed in this role.

Listing last updated 28 Sep 2026