About the role

We are seeking a dedicated Healthcare Support Specialist to join our team in Pune, working remotely to assist patients and healthcare professionals. This role is crucial in ensuring that patients receive the support they need while navigating their healthcare journeys. As a Healthcare Support Specialist, you will be the first point of contact for patients, providing them with guidance and assistance in accessing healthcare services.

Your responsibilities will include addressing patient inquiries, resolving issues, and ensuring that healthcare professionals have the necessary support to deliver exceptional care. You will leverage your strong communication skills to interact with patients and healthcare providers effectively, ensuring a seamless experience for all parties involved. A key aspect of this position is to maintain accurate records and follow up on patient requests, ensuring timely resolutions.

We are looking for candidates with a passion for healthcare and a commitment to providing excellent customer service. The ideal candidate will possess strong problem-solving skills, be detail-oriented, and have a background in healthcare support or customer service. This is an exciting opportunity to contribute to the healthcare sector while enjoying the flexibility of remote work.

About the Role

If you are looking to make a difference in the lives of patients and want to be part of a supportive team, we encourage you to apply for this position. Join us and help shape the future of healthcare support!

What you'll do

Answer patient inquiries via phone and email

Schedule appointments and manage patient records

Coordinate with healthcare staff for seamless service

What you'll need

High school diploma or equivalent

Strong communication skills

Ability to work independently

Skills

Excellent verbal and written communication Customer service orientation Basic computer skills

Good to have

Knowledge of medical terminology Experience with healthcare software

Benefits

Remote work flexibility

Health and wellness programs

Employee discounts

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Questions about this job

What will be my primary duties?

You will assist patients with inquiries, manage appointment scheduling, and support healthcare staff.

Is experience in healthcare required?

No, we welcome entry-level candidates; training will be provided.

What are the working hours for this part-time role?

The hours are flexible, typically ranging from 20 to 30 hours per week.

Listing last updated 28 Sep 2026