FI

Customer Support Executive

Finance Plus Solutions

Join Finance Plus Solutions as a Customer Support Executive to assist clients with their financial queries and ensure high-quality service. This role offers a dynamic work environment in the heart of Thiruvananthapuram.

Thiruvananthapuram, Kerala
Full time Onsite
INR 25,000 - INR 40,000/month 1.0-3.0 yrs experience

Job Description

At Finance Plus Solutions, we are seeking a dedicated Customer Support Executive to enhance our commitment to providing exceptional service to our clients. Located in the vibrant city of Thiruvananthapuram, this role is pivotal in assisting customers with their financial queries and ensuring they receive the highest quality support. As a Customer Support Executive, you will be the first point of contact for clients, addressing their concerns and guiding them through our services.

Your

Key Responsibilities

  • Respond to customer inquiries via phone and email.
  • Provide solutions to account-related issues.
  • Maintain accurate records of customer interactions.

Qualifications

  • Bachelor's degree in any discipline.
  • Strong communication and interpersonal skills.
  • Prior experience in customer service is a plus.

Skills

Required

Excellent verbal and written communication skills. Proficiency in MS Office. Strong problem-solving abilities.

Good to Have

Familiarity with CRM software. Experience in financial services.

Benefits & Perks

  • Health insurance coverage.
  • Performance bonuses.
  • Opportunities for professional development.

Interested in this role?

Apply now and take the next step in your career

Apply for this Position

Frequently Asked Questions

Live
What are the primary responsibilities of this role?
You will assist clients with inquiries, manage account issues, and provide product information.
What qualifications are needed?
A bachelor's degree in any field is preferred along with excellent communication skills.
Is there a possibility for career growth?
Yes, we offer training and development programs to help you advance your career.

Data refreshed in real-time • Aug 10, 2026

Customer Support Executive

Finance Plus Solutions

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