Customer Support Executive

UrbanHiring · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Durgapur, West Bengal
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Retail

In hand: about ₹13,400–22,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Executive and help improve customer satisfaction through excellent service.

Apply now

About the role

As a Customer Support Executive, you will serve as the first point of contact for customers seeking assistance. Your primary responsibilities will include addressing inquiries, resolving issues, and providing information about various products and services. This full-time onsite position is ideal for individuals looking to start their careers in retail and customer service.

You will play a vital role in developing strong relationships with customers, ensuring their needs are met and their experiences are positive. Your efforts will directly contribute to enhancing customer loyalty and satisfaction, making a meaningful impact on our client's success.

What you'll do

  • Assist customers with inquiries
  • Resolve customer issues
  • Provide product information
  • Enhance customer experience

What you'll need

  • Good communication skills
  • Customer service orientation
  • Ability to work in a team

Skills

Customer service skills Communication Problem-solving

Good to have

Sales experience Basic computer skills

Benefits

  • Health benefits
  • Employee discounts
  • Training opportunities

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

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Questions about this job

What is the role of a Customer Support Executive?
You will assist customers with inquiries and issues regarding products and services.
What qualifications do I need?
No prior experience is needed, but good communication skills are essential.
Is this position onsite?
Yes, this role requires you to work onsite in Durgapur.

Listing last updated

Customer Support Executive

₹15,000–25,000 a month

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