About the role
Our client, a leading provider of innovative tech solutions, is seeking a dedicated part-time Customer Support Executive to join our dynamic team in Thane. In this pivotal role, you will be the first point of contact for our valued customers, assisting them with their inquiries and ensuring their experience with our products is seamless and satisfactory.
What you'll do
- Assist customers via phone, chat, and email.
- Resolve customer issues and inquiries effectively.
- Provide accurate product information.
- Document customer interactions in the system.
What you'll need
- High school diploma or equivalent.
- Basic computer skills.
- Good communication skills in English.
Skills
Strong interpersonal skills.
Problem-solving abilities.
Time management skills.
Good to have
Familiarity with CRM software.
Bilingual communication skills.
Benefits
- Flexible working hours.
- Work from the comfort of your home.
- Training and development opportunities.
Interested in this role?
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Questions about this job
What are the working hours for this part-time role?
The working hours are flexible, typically requiring 20 hours a week.
Is prior experience required?
No prior experience is required, but customer service skills are a plus.
What tools will I be using?
You will primarily use our ticketing system and communication platforms to assist customers.
Can I work from home?
Yes, this position is fully remote.
What is the salary structure for this role?
The salary ranges from INR 15,000 to INR 25,000 per month.
Listing last updated