About the role
As a Customer Service Associate, you will serve as the first point of contact for customers, assisting with inquiries and providing information about products and services. This role involves handling customer complaints, processing orders, and ensuring a positive shopping experience.
Ideal candidates will have a passion for customer service and strong problem-solving skills. You will thrive in a collaborative environment where your contributions directly impact customer retention and satisfaction. If you enjoy interacting with people and excel in a fast-paced setting, this position is well-suited for you.
What you'll do
- Assist customers with inquiries and complaints
- Process orders and returns
- Provide information about products and services
- Maintain a positive shopping environment
What you'll need
- Bachelor's degree preferred
- 1-3 years of customer service experience
- Strong communication skills
Skills
Excellent verbal and written communication
Problem-solving abilities
Customer-oriented mindset
Good to have
Experience with CRM software
Multilingual skills
Benefits
- Competitive salary
- Employee discounts
- Opportunities for growth
Interested in this role?
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Questions about this job
What are the main responsibilities of a Customer Service Associate?
You will assist customers with inquiries, handle complaints, and process orders.
What experience is required for this role?
We are looking for candidates with 1-3 years of experience in customer service or a related field.
Is this a remote job?
No, this is an onsite role located in Nayapalli, Bhubaneshwar.
What is the salary range for this position?
The salary range is INR 25,000 to INR 40,000 per month.
How can I apply for the position?
Click "Apply Now" on this page to apply through UrbanHiring. UrbanHiring is recruiting for this role on behalf of a client employer.
Listing last updated