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Software Support Specialist at Tech Innovations Ltd.
Tech Innovations Ltd.
Tech Innovations Ltd. is looking for a Software Support Specialist to join our team on a contract basis. You will provide technical support to clients, troubleshoot software issues, and ensure customer satisfaction.
Kolhapur, Maharashtra
Contract
Hybrid
INR 50,000 - INR 80,000/month
3.0-6.0 yrs experience
Job Description
Tech Innovations Ltd., a leader in software solutions, is seeking a dedicated Software Support Specialist to join our dynamic team on a contract basis in Kolhapur. In this pivotal role, you will be the first point of contact for our clients, providing exceptional technical support and ensuring their software-related issues are resolved efficiently.
As a Software Support Specialist, your
Key Responsibilities
- Provide technical support to clients
- Troubleshoot software issues
- Document support requests and solutions
- Collaborate with development teams on software improvements
Qualifications
- Bachelor's degree in Computer Science or related field
- 3-6 years of experience in software support
- Excellent communication skills
Skills
Required
Technical troubleshooting
Customer service
Software knowledge
Good to Have
Experience with CRM systems
Knowledge of programming languages
Benefits & Perks
- Health insurance
- Performance bonuses
- Flexible working conditions
Frequently Asked Questions
LiveWhat does a typical day look like for this role?
You will spend your day troubleshooting client issues, providing technical support, and collaborating with the development team.
Is this position fully remote?
No, this is a hybrid role with both onsite and remote work.
What skills are essential for this position?
Strong problem-solving skills and experience with customer support in software environments are essential.
Data refreshed in real-time • Sep 2, 2026