UR

Remote Customer Service Associate

UrbanHiring · recruiting for a confidential client

Our client is looking for a part-time Remote Customer Service Associate to assist clients with inquiries and support requests. Ideal for those seeking flexible hours in a dynamic work environment.

Siliguri, West Bengal
Part time Remote
INR 15,000 - INR 25,000/month 1.0-3.0 yrs experience

Job Description

Our client is on the lookout for a dedicated part-time Remote Customer Service Associate to join our dynamic team based in Siliguri. This role is ideal for individuals seeking flexible working hours while being part of a supportive and customer-focused environment. As a Remote Customer Service Associate, you will serve as the first point of contact for our clients, assisting them with inquiries and support requests through various communication channels, including phone, email, and chat.

Key Responsibilities

  • Respond to customer inquiries via email and chat.
  • Provide information about products and services.
  • Resolve customer complaints promptly and effectively.

Qualifications

  • High school diploma or equivalent.
  • Previous customer service experience is preferred.
  • Excellent communication skills.

Skills

Required

Strong verbal and written communication skills. Ability to handle stressful situations calmly. Familiarity with customer support software.

Good to Have

Experience in handling customer complaints. Knowledge of CRM tools.

Benefits & Perks

  • Work from the comfort of your home.
  • Flexible hours to accommodate your schedule.
  • Opportunity for performance-based bonuses.

Interested in this role?

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Frequently Asked Questions

Live
What are the working hours for this role?
The working hours are flexible, allowing you to choose your schedule based on availability.
What tools will I be using?
You will be using our customer support software and communication tools to assist clients.
Is training provided?
Yes, comprehensive training will be provided to ensure you are well-equipped to assist our customers.

Listing last updated

Remote Customer Service Associate

UrbanHiring

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