SU
Remote Customer Service Associate at Support Solutions Pvt Ltd
Support Solutions Pvt Ltd
Support Solutions Pvt Ltd is looking for a part-time Remote Customer Service Associate to assist clients with inquiries and support requests. Ideal for those seeking flexible hours in a dynamic work environment.
Siliguri, West Bengal
Part time
Remote
INR 15,000 - INR 25,000/month
1.0-3.0 yrs experience
Job Description
Support Solutions Pvt Ltd is seeking a part-time Remote Customer Service Associate to join our dynamic team in Siliguri. This role is perfect for individuals looking for flexible working hours while contributing to a supportive and customer-focused environment. As a Remote Customer Service Associate, you will be the first point of contact for our clients, assisting them with inquiries and support requests through various communication channels.
Your primary
Key Responsibilities
- Respond to customer inquiries via email and chat.
- Provide information about products and services.
- Resolve customer complaints promptly and effectively.
Qualifications
- High school diploma or equivalent.
- Previous customer service experience is preferred.
- Excellent communication skills.
Skills
Required
Strong verbal and written communication skills.
Ability to handle stressful situations calmly.
Familiarity with customer support software.
Good to Have
Experience in handling customer complaints.
Knowledge of CRM tools.
Benefits & Perks
- Work from the comfort of your home.
- Flexible hours to accommodate your schedule.
- Opportunity for performance-based bonuses.
Frequently Asked Questions
LiveWhat are the working hours for this role?
The working hours are flexible, allowing you to choose your schedule based on availability.
What tools will I be using?
You will be using our customer support software and communication tools to assist clients.
Is training provided?
Yes, comprehensive training will be provided to ensure you are well-equipped to assist our customers.
Data refreshed in real-time • Sep 2, 2026