About the role
As a Junior IT Support Specialist, you will be responsible for troubleshooting hardware and software issues reported by users. Your role will include providing remote support, managing tickets, and ensuring timely resolution of technical problems. This position is suitable for individuals who enjoy working with technology and helping others resolve their IT challenges.
With a flexible remote work environment, you will have the opportunity to enhance your technical skills while contributing to team success. Join us and be part of a supportive team that values innovation and collaboration.
What you'll do
- Provide remote technical support to users
- Troubleshoot hardware and software issues
- Manage support tickets and ensure timely resolution
- Assist in IT infrastructure maintenance
What you'll need
- Bachelor’s degree in Computer Science or related field
- Basic understanding of IT systems
- Strong problem-solving skills
Skills
Excellent communication skills
Technical troubleshooting skills
Familiarity with operating systems
Good to have
Experience with help desk software
Knowledge of networking
Benefits
- Work from home flexibility
- Training and development opportunities
- Performance incentives
Interested in this role?
It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.
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Questions about this job
What does a Junior IT Support Specialist do?
You will troubleshoot IT issues and provide support to users remotely.
What qualifications are required for this position?
A degree in Computer Science or relevant IT certifications are preferred.
Is this a remote position?
Yes, this role is fully remote.
What is the expected salary?
The salary ranges from INR 30,000 to 45,000 per month.
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