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IT Support Specialist

UrbanHiring · recruiting for a confidential client

We are looking for an IT Support Specialist at our client to provide technical support and ensure the smooth operation of our IT systems. The role combines onsite and remote working, offering flexibility.

Visakhapatnam, Andhra Pradesh
Contract Hybrid
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INR 35,000 - INR 60,000/month 2.0-4.0 yrs experience

Job Description

Our client is seeking a dedicated IT Support Specialist to join our dynamic team in Visakhapatnam. In this pivotal role, you will be responsible for providing top-notch technical support to our employees and ensuring the seamless operation of our IT systems. Your expertise will be crucial in maintaining the efficiency of our technology infrastructure, which is vital for our daily operations.

As an IT Support Specialist, you will handle a variety of tasks that are essential to the smooth functioning of the organization. This includes troubleshooting hardware and software issues, managing user accounts, and assisting with the installation and configuration of new systems. Your ability to diagnose problems quickly and implement effective solutions will be key in minimizing downtime and enhancing productivity across the organization.

About the Role

This role offers a blend of onsite and remote work, providing flexibility that allows you to manage your time effectively while still being an integral part of our team. You will collaborate closely with other IT professionals and departments to ensure that all technical needs are met efficiently.

Key Responsibilities

  • Provide technical support and troubleshooting.
  • Manage IT equipment and software installations.
  • Assist in system upgrades and maintenance.
  • Document IT processes and support requests.

Qualifications

  • Bachelor's degree in Computer Science or related field.
  • 2-4 years of experience in IT support.
  • Strong problem-solving skills.

Skills

Required

Technical knowledge of computer systems. Excellent communication skills. Ability to work independently and in a team.

Good to Have

Familiarity with network management. Experience with helpdesk software.

Benefits & Perks

  • Flexible working environment.
  • Professional development opportunities.
  • Health insurance benefits.

Interested in this role?

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Frequently Asked Questions

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What are the main responsibilities of this role?
You will troubleshoot IT issues, provide support to staff, and maintain IT equipment.
What qualifications do I need?
A degree in Computer Science or a related field, along with experience in IT support.
Is this position full-time?
This is a contract position with flexible hours.
What is the salary range?
The salary ranges from INR 35,000 to INR 60,000 monthly.
What is the work mode for this role?
The role is hybrid, with both onsite and remote work options.

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IT Support Specialist

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