IT Support Specialist
Techwave Solutions
Techwave Solutions is looking for a part-time IT Support Specialist to provide technical assistance and support to our clients remotely. Join our dynamic team!
Job Description
Techwave Solutions, a leading provider of IT services, is seeking a dedicated part-time IT Support Specialist to join our dynamic team in Rajkot. In this role, you will be responsible for delivering top-notch technical assistance and support to our clients remotely, ensuring their IT systems operate smoothly and efficiently.
As an IT Support Specialist, you will troubleshoot hardware and software issues, assist with system configurations, and provide guidance on network connectivity problems. Your expertise will be critical in helping clients resolve their technical challenges, ranging from basic inquiries to more complex issues. You will also play a vital role in maintaining documentation of support interactions, ensuring that all client communications are recorded accurately for future reference.
The ideal candidate will possess strong problem-solving
Key Responsibilities
- Provide technical support and troubleshooting.
- Assist users with software installations and updates.
- Document and track support requests.
Qualifications
- Bachelor's degree in IT or related field.
- 1-3 years of experience in IT support.
- Strong problem-solving skills.
Skills
Required
Good to Have
Benefits & Perks
- Work from home flexibility.
- Training and development opportunities.
- Collaborative work environment.
Frequently Asked Questions
LiveWhat are the key responsibilities of this role?
Is this a full-time or part-time position?
What qualifications are necessary for this role?
What is the salary range for this position?
Data refreshed in real-time • Sep 2, 2026