IT Support Specialist
Tech Solutions Pvt Ltd
Tech Solutions Pvt Ltd is seeking an IT Support Specialist to provide technical assistance and support for incoming queries and issues related to computer systems.
Job Description
Tech Solutions Pvt Ltd is on the lookout for a dedicated IT Support Specialist to join our dynamic team in Pune. In this role, you will be the first point of contact for our clients and internal staff, providing essential technical assistance and support for a variety of computer systems and software applications. Your expertise will ensure that all technical queries and issues are resolved efficiently, contributing to the overall productivity and satisfaction of our users.
As an IT Support Specialist, you will be responsible for diagnosing and troubleshooting hardware and software problems, guiding users through step-by-step solutions, and documenting issues and resolutions for future reference. You will work closely with other IT team members to implement and maintain system upgrades, ensuring that our technology infrastructure remains robust and secure. Your role will also involve training staff on new technologies and software applications to enhance their proficiency and confidence.
We are looking for candidates who possess strong problem-solving
Key Responsibilities
- Provide technical support to users
- Troubleshoot hardware and software issues
- Maintain IT documentation
- Assist in IT infrastructure management
Qualifications
- Bachelor's degree in Computer Science or IT
- Minimum 2 years of experience in IT support
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified)
Skills
Required
Good to Have
Benefits & Perks
- Health insurance
- Retirement plan
- Professional development opportunities
Frequently Asked Questions
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Data refreshed in real-time • Sep 2, 2026