QU

IT Support Specialist Position at Support Solutions Pvt. Ltd.

Quality Tech Services

Join Support Solutions Pvt. Ltd. as an IT Support Specialist. You will provide technical support and solutions to clients while working in a hybrid environment.

Indore, Madhya Pradesh
Contract Hybrid
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INR 30,000 - INR 50,000/month 1.0-3.0 yrs experience

Job Description

Support Solutions Pvt. Ltd. is seeking a dedicated IT Support Specialist to join our dynamic team at Quality Tech Services in Indore. In this role, you will be the first line of defense in providing exceptional technical support to our clients, ensuring their IT systems run smoothly and efficiently. Your expertise will be crucial in troubleshooting issues, offering timely solutions, and maintaining high levels of customer satisfaction.

As an IT Support Specialist, you will be responsible for diagnosing hardware and software problems, guiding clients through step-by-step solutions, and providing on-site support when necessary. You will work in a hybrid environment, allowing you to balance remote assistance with in-person interactions, ensuring flexibility and efficiency in your work schedule. Collaboration with our technical team will be essential as you escalate complex issues and contribute to ongoing system improvements.

The ideal candidate will possess strong problem-solving

Key Responsibilities

  • Provide technical support to clients via phone, email, or in-person.
  • Troubleshoot hardware and software issues.
  • Document support requests and resolutions.
  • Assist in the setup and maintenance of IT systems.

Qualifications

  • Bachelor's degree in Information Technology or related field.
  • Experience in technical support or IT helpdesk.
  • Certifications such as CompTIA A+ are a plus.

Skills

Required

Strong problem-solving skills. Excellent communication skills. Familiarity with various operating systems.

Good to Have

Knowledge of network infrastructure. Experience with remote support tools.

Benefits & Perks

  • Flexible working hours.
  • Opportunity to work with diverse clients.
  • Training and development opportunities.

Interested in this role?

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Frequently Asked Questions

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What kind of technical support will I provide?
You will assist clients with hardware and software issues, network problems, and troubleshooting.
Is this a remote position?
This is a hybrid role, requiring both remote and onsite work.
What qualifications are preferred for this position?
A degree in IT or a related field along with experience in technical support is preferred.
What is the contract duration?
The initial contract is for six months, with the possibility of extension.
What is the salary range for this role?
The salary ranges between INR 30,000 and INR 50,000 per month, depending on experience.

Data refreshed in real-time • Sep 2, 2026

IT Support Specialist Position at Support Solutions Pvt. Ltd.

Quality Tech Services

Apply Now