IT Support Specialist

UrbanHiring · recruiting for a confidential client

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Pay
₹30,000–50,000 a month
Location
Indore, Madhya Pradesh
Work mode
On-site
Job type
Full time
Experience
2–5 yrs
Category
IT

We are looking for an IT Support Specialist to provide technical assistance and support to our client's employees. This full-time position is based onsite in Indore.

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About the role

We are seeking a dedicated IT Support Specialist to join our client’s team in Indore. In this full-time role, you will provide essential technical assistance and support to our client’s employees, ensuring that their IT systems operate smoothly and efficiently. Your expertise will play a critical role in maintaining the integrity of the IT infrastructure, allowing employees to focus on their work without technical interruptions.

As an IT Support Specialist, you will be responsible for troubleshooting hardware and software issues, providing solutions to technical problems, and assisting with the installation and configuration of computer systems and applications. You will also handle user account management, including creating and modifying user access rights, ensuring that all employees have the necessary access to perform their jobs effectively.

In addition to resolving technical issues, you will be a key point of contact for employees seeking guidance on IT-related inquiries. Your strong communication skills will be vital as you explain complex technical concepts in an understandable manner. You will also have the opportunity to contribute to ongoing IT projects, helping to implement new technologies and improve current systems.

Our client values innovation and teamwork, and as an IT Support Specialist, you will be part of a collaborative environment where your contributions are recognized. If you are passionate about technology and enjoy solving problems, we invite you to apply for this exciting opportunity to make a significant impact within the organization.

What you'll do

  • Provide technical support to staff.
  • Troubleshoot hardware and software issues.
  • Maintain IT equipment and systems.
  • Document support requests and resolutions.

What you'll need

  • Degree in IT or related field.
  • Experience in a similar role.
  • Knowledge of networking and security protocols.

Skills

Problem-solving. Technical proficiency. Customer service skills.

Good to have

Certification in IT support. Knowledge of cloud services.

Benefits

  • Career growth opportunities.
  • Supportive work environment.
  • Health and wellness benefits.

Interested in this role?

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Questions about this job

What technical skills are needed?
Proficiency in troubleshooting hardware and software issues is essential.
What will my daily tasks include?
You will respond to IT support requests, troubleshoot issues, and maintain IT infrastructure.
Is this a full-time position?
Yes, this is a full-time onsite role.
What is the salary range for this role?
The salary ranges from INR 30,000 to INR 50,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through UrbanHiring. UrbanHiring is recruiting for this role on behalf of a client employer.

Listing last updated

IT Support Specialist

₹30,000–50,000 a month

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