IT Support Specialist

UrbanHiring · recruiting for a confidential client

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Pay
₹25,000–40,000 a month
Location
Durgapur, West Bengal
Work mode
Hybrid
Job type
Part time
Experience
Up to 2 yrs
Category
IT

Our client is seeking an IT Support Specialist to assist in troubleshooting and resolving IT issues. This part-time hybrid role offers the opportunity to gain experience in a fast-paced environment.

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About the role

Our client, a leader in technological solutions, is looking for a proactive IT Support Specialist to join our dynamic team in Durgapur. In this part-time hybrid role, you will be responsible for troubleshooting and resolving various IT issues, providing essential support to our staff and clients. Your expertise will play a crucial role in maintaining the seamless operation of our IT infrastructure.

As an IT Support Specialist, you will engage in diagnosing hardware and software problems, guiding users through step-by-step solutions, and implementing effective fixes. Your ability to communicate technical information clearly and concisely will be essential in ensuring that all users, regardless of their technical background, can understand and resolve their issues with ease. Additionally, you will assist in system upgrades and maintenance, ensuring that our technology remains cutting-edge.

This position offers a unique opportunity to gain hands-on experience in a fast-paced environment where innovation is at the forefront. You will collaborate with a team of skilled professionals dedicated to delivering exceptional tech support and solutions.

What you'll do

  • Troubleshoot hardware and software issues
  • Assist in maintaining IT infrastructure
  • Respond to support tickets in a timely manner
  • Provide user training and support

What you'll need

  • Bachelor's degree in IT or related field (or ongoing studies)
  • Basic understanding of computer systems
  • Good communication skills

Skills

Technical troubleshooting Customer service Time management

Good to have

Knowledge of networking Familiarity with helpdesk software

Benefits

  • Flexible scheduling
  • Opportunity for skills development
  • Team-building events

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

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Questions about this job

What are the main duties of an IT Support Specialist?
You will assist users with technical issues, manage support tickets, and help maintain IT systems.
Is prior IT experience necessary?
No, this is an entry-level position, but familiarity with basic IT concepts is preferred.
What does the hybrid work model entail?
You will work part of the week onsite and part remotely, providing flexibility.

Listing last updated

IT Support Specialist

₹25,000–40,000 a month

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