About the role
Our client, a leader in technological solutions, is looking for a proactive IT Support Specialist to join our dynamic team in Durgapur. In this part-time hybrid role, you will be responsible for troubleshooting and resolving various IT issues, providing essential support to our staff and clients. Your expertise will play a crucial role in maintaining the seamless operation of our IT infrastructure.
As an IT Support Specialist, you will engage in diagnosing hardware and software problems, guiding users through step-by-step solutions, and implementing effective fixes. Your ability to communicate technical information clearly and concisely will be essential in ensuring that all users, regardless of their technical background, can understand and resolve their issues with ease. Additionally, you will assist in system upgrades and maintenance, ensuring that our technology remains cutting-edge.
This position offers a unique opportunity to gain hands-on experience in a fast-paced environment where innovation is at the forefront. You will collaborate with a team of skilled professionals dedicated to delivering exceptional tech support and solutions.
What you'll do
- Troubleshoot hardware and software issues
- Assist in maintaining IT infrastructure
- Respond to support tickets in a timely manner
- Provide user training and support
What you'll need
- Bachelor's degree in IT or related field (or ongoing studies)
- Basic understanding of computer systems
- Good communication skills
Skills
Good to have
Benefits
- Flexible scheduling
- Opportunity for skills development
- Team-building events
Interested in this role?
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Questions about this job
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