About the role
At our client, we are on the lookout for a dedicated IT Support Specialist to join our dynamic team in the picturesque city of Dharamshala. In this pivotal role, you will deliver exceptional technical assistance to our clients and internal teams, ensuring that our technology infrastructure operates seamlessly and meets the highest standards of service and support.
What you'll do
- Provide technical support for computer systems and software.
- Diagnose and resolve hardware and software faults.
- Set up and configure new systems.
- Assist in maintaining network infrastructure.
- Document technical issues and resolutions.
What you'll need
- Bachelor's degree in Information Technology or related field.
- 1-3 years of experience in IT support.
- Certification in ITIL or similar frameworks is a plus.
Skills
Good to have
Benefits
- Opportunity to work with innovative technology.
- Flexible work environment.
- Training and development opportunities.
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